Upgrading firmware
From 3D scanning Knowledge base - Photoneo wiki
Upgrading firmware on your scanner
Please contact support@photoneo.com for information about firmware update.
Although PhoXi Control 1.2.14 has a functionality for firmware update handled by the user, currently it is reserved only for testing and development purposes. All firmware updates should be handled by qualified personnel.
Downgrading firmware on your scanner
Please contact support@photoneo.com for information about firmware downgrade.
Do not, under any circumstances, attempt to downgrade the firmware yourself.