Difference between revisions of "Upgrading firmware"

From 3D scanning Knowledge base - Photoneo wiki
Jump to: navigation, search
(Upgrading firmware on your scanner)
(Downgrading firmware on your scanner)
 
(9 intermediate revisions by 2 users not shown)
Line 1: Line 1:
 
== Upgrading firmware on your scanner ==
 
== Upgrading firmware on your scanner ==
This method only works with PhoXiControl release candidate v1.2.3 or higher and with scanner firmware v1.1.62 or higher. DO NOT USE THIS GUIDE, if your firmware version is lower than v1.1.62 (If you would like to upgrade firmware lower than v1.1.62 contact us at support@photoneo.com)
+
'''Please contact [mailto:support@photoneo.com support@photoneo.com] for information about firmware update.'''
  
;1) Contact us at support@photoneo.com and we will provide you with a .deb file, this is the installer for the firmware.
+
Although PhoXi Control 1.2.14 has a functionality for firmware update handled by the user, currently it is reserved only for testing and development purposes. All firmware updates should be handled by qualified personnel.
  
;2) Open PhoXiControl and connect to the scanner you want upgrade your firmware on.  
+
==Downgrading firmware on your scanner ==
 +
'''Please contact [mailto:support@photoneo.com support@photoneo.com] for information about firmware downgrade.'''
  
;3) Click on the tools pane at the middle of the toolbar (it is represented by a wrench icon)
+
Do not, under any circumstances, attempt to downgrade the firmware yourself.
[[File:pane_2.png]]
 

Latest revision as of 10:02, 31 January 2020

Upgrading firmware on your scanner

Please contact support@photoneo.com for information about firmware update.

Although PhoXi Control 1.2.14 has a functionality for firmware update handled by the user, currently it is reserved only for testing and development purposes. All firmware updates should be handled by qualified personnel.

Downgrading firmware on your scanner

Please contact support@photoneo.com for information about firmware downgrade.

Do not, under any circumstances, attempt to downgrade the firmware yourself.